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Free for TrustMark trades

Get paid on time, every time.

Automatically create a contract and payment schedule, approve amendments, solve snags, simple handover and a 2 year insurance backed warranty, the only warranty decided by the Ombudsman.

Get paid on time, every time.
  • Free to use for every project where you invite your customer.

  • Get paid at milestones your customer agreed up front.

  • Automatic invoice raising and chasing (Xero and QuickBooks)

  • Payment issues raised to the Ombudsman for a binding decision

  • Increased revenues with 2 year insurance backed warranty

  • Enhance client experience with an app to manage their project

Accredited by, and recommended by

Built with TrustMark, the Chartered Trading Standards Institute and the Dispute Resolution Ombudsman.

TrustMark – Government Endorsed QualityChartered Trading Standards InstituteDispute Resolution Ombudsman

Trusted Payments helps you manage your projects

The only end-to-end service that combines

Project flow: create project, add completion payment, manage project in App, pay by milestones, snagging and handover, 24-month warranty and independent resolution

Sign up now!

Sign up now and start your first project today.
Offer is available for TrustMark-registered businesses only.

Sign up

“The trades that win aren't always the cheapest; they're the ones customers trust. Trusted Payments makes that trust impossible to ignore.”

Chartered Trading Standards Institute

John Herriman

Chief Executive, Chartered Trading Standards Institute

No new system to learn

Run projects from WhatsApp, email or the web

Run projects from WhatsApp.

Send updates, request payment and get replies where you already work, or use email or the web, whichever suits the job.

Two minutes from quote to contract

Two minutes from quote to contract.

Start from your own templates and the contract, stages and prices are built for you.

Customers get their own project app

Improve your customer experience.

They get their own app showing every stage, date and amount, so you're not chasing, and not explaining.

What you get, for free!

Strong foundations

Fair contract, staged payments, variations, snagging and handover, all in one place.

No fees

No transaction fees, no project fees, and every payment reaches you in full where you invite your customer.

Non payment resolution

If a customer won't pay, the Ombudsman decides, and it's binding on the consumer.

Increase incomes

a 2 year insurance backed warranty helps you prove the quality of your work

Cashflow management

Know what money is coming and when, and never raise an invoice again.

Customer app

A market leading experience for your customers with an app to manage their project via.

Project Fees are paid by customer

Exclusive TrustMark discount: £45 project fee, paid by the homeowner

Project prices shown includes VAT. Trade charged a £35 plus VAT for your first project. To learn more about additional fees

All this for a one off £35 + VAT registration fee

Free to use where you invite your customer. Only pay a one off £35 + VAT registration fee and only when you create your first project, and you never pay again.

Raise your quote in Trusted Payments and the £45 project fee is added to it automatically, then paid by the homeowner. It covers their 2 year insurance backed warranty, the app and your simple experience.

  • No transaction fees
  • No project fees
  • No dispute fees
  • No legal fees

Paid on time, every time.

Sign up now!

Sign up now and start your first project today.
Offer is available for TrustMark-registered businesses only.

Sign up

The end of the job payment is secured on day one

Your customer makes the 10% Completion Payment before work starts, and the Dispute Resolution Ombudsman holds it in escrow until handover, so the money for the end of the job is committed before you lift a tool.

Every milestone payment is released by the consumer as you complete it and paid by Open Banking at 18:00 the next day, with nothing deducted.

£2,400

£1,800

£3,100

£2,050

£2,750

£1,900

£3,400

£2,200

Aug 3- Aug 9

Aug 10- Aug 16

Aug 17- Aug 23

Aug 24- Aug 30

Aug 31- Sep 6

Sep 7- Sep 13

Sep 14- Sep 20

Sep 21- Sep 27

Your cash dashboard: see what you are paid every week for the next 8 weeks

If a customer won't pay

Escalate the job to the independent Dispute Resolution Ombudsman. The decision is free and it's binding on the consumer. No dispute fees, no legal fees, and your name and your reviews stay out of it.

Never raise an invoice again

Request payment in Trusted Payments and we will push it into your accounts, chase it and confirm when it's paid. Integration with Xero and QuickBooks is coming shortly.

Coming shortly, integration with

XeroIntuit QuickBooks

Sign up now!

Sign up now and start your first project today.
Offer is available for TrustMark-registered businesses only.

Sign up

Fancy a Chat?

Simon Ayers MBE

Simon Ayers MBE

Chief Executive, TrustMark

Good trades deserve to be paid on time for quality work. Trusted Payments gives them the professional framework to do just that, while giving homeowners the confidence to commit. That's a better outcome for everyone.

Where Every Project Succeeds.

Trusted Payments